Apple Support Hotline - 24/7 customer support. How to contact the Russian Apple technical support? Downloading a free office for iOS

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Hello, a question? Did you have a draw in a contact where the prize was an iPhone? Here one lady writes that we won it and we can get it by sending 772 r and the phone number says with confirmation, since you have a one-digit difference. Do we, of course, believe in miracles and do not send anything. First, chairs, then money.

Hello!! I want to ask, they told me that I won an iPhone in the raffle, and so that I pay for the delivery on this number +79022627300 they are not fooling me?

Alexpndr

Hello, I would like to buy a motherboard for an iPhone 6 64gb, how much will it cost? I am in Vladivostok

Alexander

Hello, do you untie iPhones from iCloud?

Hello, my relative died, left an iPhone with a box and a check, but I don't know the password. How to unlock it, ?? There is information about death.

I ask you to answer the question we have two IPHONE 5 and 6. In the IPONE 5 model FF352RU / A you can take pictures silently, and in the IPHONE 6 model MG4J2KH / A silent photography is impossible, we tried it with the help of additional programs. ? Or is it really connected with the adoption of Japanese legislation. Could you tell us in which IPHONE models silent shooting is saved and which one is planned in future IPHONE models to keep shooting silent or not?

Vladimir

Hello.
Help me figure out the situation.: Fraudsters hacked the ID password and blocked my phone, they demand to enter some code. How to unblock?

Alexander

The phone was blocked, I don't remember any data.
How can you unlock it?

Good day! I am denied warranty repair, for reasons not very clear to me. I think it's outrageous on the part of Apple !!! Making a nice gesture towards the guarantee in the form of replacing the phone with a new one, and then unlocking it in every possible way, at least looks like a LOKHOTRON! , but for a company of this format, this is not solid!

Thank you in advance! Please contact me and solve my problem.

Good morning! September 26, 2017 8 rubles were debited from my phone account for an SMS, which I did not send to the number 7786205094. Why do you make such technical mistakes? Return the money to your account and stop cheating.

Hello! Tell me they removed the funds from the card, it's not clear why only the itunes / bill link came. I go to the iPhone, it’s not clear how the card information got there, and for what the money was withdrawn?

Hello. The front camera and fingerprint stopped working. Can i expect to have an iphone 6 plus replacement?

Hello!
Can you replace your battery with a 5s model?
Best regards, Olga.

Radionov Denis Sergeevich

Hello.
On 02/08/2018, I sent a claim to your address (107031, Moscow, Petrovka str., 5) regarding the quality of the purchased goods along with the iphone 5S phone.
03/01/2018, in response to my claim, I received a telegram (see photo), in which it was said that "... the verification act and the smartphone have been sent to your address by mail. For all questions, you can contact the representative of Apple LLC Rus Novopoltsev Alexey Ivanovich, tel. 89297795773 ".
At the moment, I have not received the phone, the phone number indicated in the telegram is not serviced.
Please provide me with valid contacts to find out the location of my phone.

Best regards, Denis Sergeevich Radionov.

HEY
My name is Firuz Mukhsinov
I bought IPHONE 5S 16GB SILVER
IMEI 359140075611401
Purchase Date 02/11/2017
EPPL RUS LLC Address: 107031, Moscow, Petrovka, 5

After reset the phone will be LOCKED ACTIVATION
I forgot APPLE ID and PASSWORD

Please, you need a duplicate sales receipt

Oleg Igorevich

Hello!!! 03.24.2018, in Stupino, st. Timiryazevo in the ISHOP store bought an iPhone 8+ 256GB phone for 71,990 rubles. 03/25/2018 the phone stopped catching the network, it is constantly searching, the reboot did not help, they put another SIM card, the same thing, in the search. On 30.03.2018 we turned to a store in Stupino for a replacement phone since this one is not of proper quality. The seller, ignoring the law No. 18 on consumer protection, refused to replace me, recommended to update the IOC, saying that this happens to the old one or contact the official service. After the update, an aytyuns icon and a charging wire appeared on the screen, when the apple is rebooted and more, the phone does not show anything and nothing can be done with it. I left a clause in the store. Please understand this situation, because the phone is not of proper quality. And the law No. 18 on consumer protection states: that within 15 days from the date of purchase, a phone of any brand and any manufacturer must be exchanged or returned if the phone is not of proper quality. I don’t ask to change it because I don’t like something about it, it doesn’t work. Otherwise, I will have to go to court, where I am sure they will recognize me as right, with all the ensuing consequences.

Good day! We bought phone X on June 22, 2018 in the MTS online store as a gift, and a few hours later a green bar appeared on the screen. Terrible! The birthday is ruined. Such a brand and marriage. There are ways to exchange a phone for a new one without expertise.

Svetlana

Hello! July 2, 2015 in the city of Volgodonsk, Rostov region at st. Sea House 64 was purchased by the smartphone Apple iPhone 4S 8 Gb IMEI 013590006462480 in the amount of 17,990 rubles. In June this year, the activation of the phone was blocked and to solve the problem, Apple support asked for a sales receipt. Because The cashier's receipt was not preserved, I went to the seller's store and the sales receipt was restored to me. However, Apple's technical department declined assistance, stating the following:

Reference number: 100583837726
Product: iPhone
Serial / IMEI number: DX3P98R2FMLD / 013590006462480

Hello Svetlana!

We have reviewed the information you provided, but we are forced to inform you that we cannot fulfill your request, since this information did not coincide with our data.

To continue reviewing your request, please contact your retailer to obtain proof of purchase for this device. If other documents are not provided, we will not be able to continue processing your request.

The operator at Appple's support team said that the only reason for the refusal was incorrect information on the purchase receipt that it was a store error. I went to the seller's store again, they checked it again and said that they could not give any other information other than what was in my sales receipt. The Svyaznoy hotline confirmed this information and said that they did not know why Apple did not accept my sales receipt. Then I wrote to the email address for work with clients [email protected] by sending a sales receipt and I was told the following:

Svetlana, good afternoon!
We checked that the information that is indicated on the sales receipt is up to date and the only one that we have about your smartphone and the purchase in general.
The blank of the sales receipt has a standard sample.
Previously, there were no such requests from clients.
Unfortunately, we cannot issue other documents.
Hope for understanding.
Best regards, Messenger.

Everything! Vicious circle! How to be?
If there are business partners between Svyaznoy and Apple, then why do they have different data and a conscientious buyer should suffer? They kick me like a ball, nodding at each other. Where to look for the truth?

Apple has provided its users with convenient and responsive support. Having any product of the company, you can dial the support service from the iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings for certain functions. You can also learn about the new properties of the company's products. In addition, you can register a product, have your device repaired, or complain about poor service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore pays the lion's share to serving its customers.

To contact a company representative, you can go to the website https://support.apple.com and directly contact the specialist in the online chat mode. If it is convenient for you, you can leave your phone number and the operator will call you back at the appointed time. If you have several questions, an expert will readily answer all and suggest available solutions. The service is available to its customers at any time of the day in different countries.

Also, if you are in Russia, you can call the single free Apple hotline number in the Russian Federation at any time: phone number 8 800 555 6734.

If you are a resident of Moscow or the Moscow region, then you can quickly get through to the multi-channel support phone number: 8 495 580 95 57 at the rate applicable to your telephone operator.

Why do you need a service - hotline?

By the way, if your Apple device breaks down, you can leave a request for the repair of your iPhone, iPad or Mac in the support service. A specialist will contact you as soon as possible to fix your problem and help you contact an Apple Authorized Center nearby. Indeed, one of the main principles of the company's work is trust in it and user support.

If you are interested in information about Apple products and details of its purchase, as well as guarantees for operation, the Apple Online Store is at your service, where you can order and receive software, interesting accessories, and necessary equipment at any time. To purchase, you need to call 8-800-333-51-73, available from 9:00 to 21:00 on weekdays.

Apple has an extensive network of service centers around the world and on all continents. So, by going to any site of the company's technical support, you will find an interactive map of countries with addresses and phone numbers, chats for communication in the place where you are now. Support is provided by the company's specialists who will be able to communicate with you in a language you understand.

If you decide to call for a device breakdown, support will be provided faster if you first find the serial number of your device, as this will help to optimally connect you with the right tech support specialist.

If the need arises, there is also a convenient online support request, after which an expert will contact you.

What else can I ask for support?

In the support service from specialists you can find out about the methods of additional service, as well as find out if the warranty is still valid for your iPhone or tablet, having previously entered the serial device number. The AppleCare Protection Plan provides telephone technical support and additional service options from Apple.

The main feature of the AppleCare Protection Plan is that it provides additional rights for all users: additional service, universal support, software product maintenance. The warranty on the hardware stuffing of the device can be obtained from AppleCare Protection Plan for a period of up to 3 years, which in turn is cheaper than the cost of spare parts and payment for the work performed by experts who are authorized by Apple around the world.

AppleCare Protection Plan covers products such as MAC computers, RAM modules, accessories, batteries, floppy drives, AirPort4 devices.

Clients often call the service because they need help - they forgot their iPhone, iPad or iPod touch password, and even worse, when the device is locked.

If you have a problem, for example, you lost your iPhone, it was stolen from you, or you found someone else's iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the serial number of the iPhone ID or find the owner of the smartphone. They will also tell you about the Find My iPhone feature for Apple devices.

After a long wait, Microsoft finally released an application package. However, great alternatives to Office have been around for quite some time, and Microsoft may now have to compete with its lesser-known competitors for iPad space.

With this in mind, we offer you an overview of the most popular iPad office suites currently in existence, highlighting the strengths and weaknesses, as well as the key features of each of them.

Which one is better? There is no perfect solution for working with office documents on the iPad, but there are options that will meet, and in some cases even exceed, the needs of a wide range of users. It is up to the user to decide which proposal is most suitable for solving the tasks facing him. So…

Analogues of Microsoft Office (Word, Excel) for iPad and iPhone

hopTo

Appendix hopTo is one of the newest alternatives Microsoft Office for iPad that supports work with Word, Excel and Powerpoint files. To access documents hopTo provides support for cloud storage Box, Dropbox, Google Drive, Microsoft OneDrive and direct connections to personal computers.

hopTo provides a unique interface specifically designed for the iPad touch control requirements, rather than a customized PC interface.

Some of the key features of the package are - the ability to cut and paste parts from one Office document to another, the ability to search across all connected cloud services, compatibility with Microsoft Office 2010, the function of protecting access to the document with a password, the function of sharing documents with one click and tracking changes in the document. ...

With all its bells and whistles and a beautiful interface, can hopTo be used to edit documents on a desktop or laptop? Yes, but unfortunately hopTo is not very suitable for working with documents offline, as it requires an Internet connection to access documents and save edits.

This can be a problem for those planning to edit documents without a Wi-Fi connection or while traveling. However, while connected to the Network, hopTo is a great alternative to the iPad office suite.

pros:
1 ... Is free.
2 ... Supports all major cloud storage services except iCloud.
3 ... Full support for Office 2010 and earlier.
4 ... Support for tracking changes and comments.
5 ... File protection functions.

Minuses:
1 ... The need for an internet connection.
2 ... Change tracking is disabled by default.

Quickoffice

Appendix Quickoffice is one of the oldest Office alternatives and has been developed since the early days of the iPad. This application has gained popularity and has received many positive reviews, calling it the best package for working with documents on Apple mobile devices.

However, a lot has changed since Google acquired the company in 2012.

After purchase, all cloud compatibility features Quickoffice were limited to support only for Google Drive. Before Quickoffice provided access to documents across all major storage services, including Dropbox, Box, Google Drive, and Evernote.

Quickoffice previously also provided Evernote access as a folder for storing, saving and editing documents without having to add an attachment, which was a very useful feature. In addition to the loss of support for cloud services, the development of Quickoffice so Google released one small update, released in January 2014.

Quickoffice still has enough functionality for creating and editing documents on the iPad and allows you to do most of the actions on Word documents. Also Quickoffice provides support for most of the tools you need to work with spreadsheets.

However, the process of inserting a function requires manually entering data into a cell, rather than selecting the required value from the range of functions and adding the desired formula to the required cell. Powerpoint support provides the ability to download pictures and shapes.

pros:
1 ... The presence of most of the necessary functions for working with text documents, spreadsheets and presentations.
2 ... Google Drive support.
3 ... Support for tracking changes in documents, including the ability to approve or reject edits.
4 ... Is free.

Minuses:
1 ... Lack of support for other cloud services.
2 ... Lack of support for files with security features enabled.

Documents to Go

Like QuickOffice, Documents to Go has been around for years.

The app provides support for most cloud services, including iCloud and, unfortunately, does not work with Microsoft OneDrive.

Documents to Go has no problem opening and editing large Microsoft Word documents with complex formatting and images. The program provides most of the common formatting tools found in Word, Excel, and Powerpoint, and allows you to open and view PDF files.

Documents to Go is a great application for quickly making changes to existing files, although it lacks some features, such as inserting hyperlinks, tables of contents, and working with pictures and tables in Word.

It also lacks the ability to track changes and comments.

The support for tables offers the basic functionality of adding and editing formulas, but does not have the ability to select multiple columns for more efficient creation of formulas and calculations.

pros:
1 ... Supports most of the most popular cloud services.
2 ... Confident support for working with Office 2010 files, no problems with opening large and complex documents and tables.
3 ... Fast work even on iPad 2.
4 ... Great design with an updated interface.

Minuses:
1 ... There is no way to add and manage hyperlinks.
2 ... Basic capabilities for working with spreadsheets.
3 ... Lack of feature for tracking changes and comments.
4 ... High price.

Office2 HD (Citrix ShareFile QuickEdit)

Office2 HD(new name Citrix ShareFile QuickEdit) Is another app that has been on the market since the beginning - it came out in June 2010 just a few months after the iPad hit the market.

Office2 HD has the same features as Docs to Go, plus support for change tracking and document security features. The app also offers auto-correction, document search, support for sections, footnotes, and endnotes. When working with tables, Office2 Supports cell formatting, cell merging and auto range selection.

Like all of the above programs, Office2 HD offers most of the functions you need to edit documents. The application works with large and complex documents without any problems.

However, the application is unable to open password-protected files that have been modified or commented on. Aside from this problem, the app works reasonably well on iPad 2, allowing you to make the necessary changes while seamlessly saving the document to Dropbox without additional steps.

Overall, this is a highly functional application that should suit the needs of the average user.

pros:
1 ... Reasonable price for the required feature set.
2 ... Support for most cloud services.
3 ... Change tracking support.
4 ... Availability of functions for working with spreadsheets, such as merge and automatic selection of the measuring range.
5 ... File-level security support.

Minuses:
1 ... Problems opening protected documents with revisions and comments.

CloudOn

CloudOn is one of the newest office suites on this list. The app looks more like hopTo in appearance and functionality than Docs to Go and Office2. CloudOn uses an excellent application architecture based on the full "streaming" version of the Microsoft suite on the iPad.

This means that the application provides access to an expanded set of functionality within Office, but allows you to edit documents in the cloud rather than directly on the iPad.

While working on newer iPads and fast connections, this isn't a problem, but on iPad 2 and slow connections, the editing lag is noticeable.

Advantage CloudOn is that it can be tested for free to determine how well the application works on a particular device under certain conditions. If the service is fast enough, the user can purchase a license for the full version for 99 rubles per month. The full version offers access to additional features, including tracking changes, checking spelling and grammar, inserting tables, filtering data in Excel, and even working with pivot tables.

Appendix CloudOn became the winner of the Tabby Awards in 2013 (full version of the application, costing 979 rubles per year). For newer iPad versions with a fast enough connection CloudOn is a great choice given its access to a much more comprehensive feature set.

pros:
1 ... Access to basic functions Office on iPad, including pivot tables and charts.
2 ... A unique interface designed exclusively for the touch interface.

Minuses:
1 ... High price tag for full feature set.
2 ... Editing lag on slow connections and on early iPads.
3 ... The need for access to the Internet.

iWork (Pages, Numbers and Keynote) by Apple

This is a great solution for those who are not a Microsoft office suite user at work or at home.

It can be argued that iWork is the easiest to use and the most beautiful alternative for working with documents on the iPad. And that's obvious considering that it was designed by Apple for its device.

However, can iWork completely replace Microsoft Office on iPad?

It all depends on how great the need to exchange documents between a PC and iPad is, since this process is quite complicated and requires several additional steps from the user.

To access the files, you need to open icloud.com, drag and drop the iCloud files, wait for them to sync with the iPad, and only then, finally, open the document on the tablet.

After finishing working with the document, to save the changes, you need to send the document by e-mail to the user's address in order to re-import the file into the working environment. Quite difficult, isn't it?

True, getting used to these inconveniences, users get access to three applications iWork- Pages, Numbers and Keynote, which have enviable functionality, especially Numbers.

One of the cool things about Numbers is that it comes with 30 templates on a variety of topics, including business and personal finance. These templates can be helpful and well thought out.
Generally, iWork this is a great set for those who prefer to work on iPads rather than Windows computers. Moreover, iWork is an office killer for Mac users who prefer iCloud.

pros:
1 ... Great interface.
2 ... Easy to use.
3 ... Fully functional application that contains most of the features, including tracking changes and comments, support for file security features, etc.
4 ... Compatible with all tablets, from iPad 2 and up.
5 ... Great templates in all three apps.

Minuses:
1 ... Only iCloud support.
2 ... Complex procedure for exchanging documents with iCloud.

Conclusion

There are many options for accessing and more importantly editing documents on iPad. The average office worker should have no problem finding the right app to be productive without having to carry a laptop everywhere.

However, choosing the right application is a trade-off. As mentioned above, each application has strengths and weaknesses, some differ in support for working with various cloud storage services, such as Office2 HD, while others like CloudOn provide a wide range of office suite functionality, but for a fee.