Full MacBook diagnostics - only at the service center. How to Use Apple Diagnostics Using the System Software Disc or USB Flash Drive

Fair, not overpriced or understated. There should be prices on the Service website. Necessarily! without "asterisks", it is clear and detailed, where it is technically possible - the most accurate, final.

With the availability of spare parts, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs take much less time. The website lists the approximate duration of any repairs.

Warranty and liability

Any repairs must be guaranteed. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

Half of the success in Apple repair is the quality and reliability of spare parts, so a good service works with suppliers directly, there are always several reliable channels and your own warehouse with proven spare parts of current models so that you do not have to waste extra time.

Free diagnostics

This is very important and has already become a good form for the service center. Diagnostics is the most difficult and important part of the repair, but you shouldn't pay a dime for it, even if you don't repair the device as a result.

Repair in service and delivery

Good service appreciates your time, therefore, offers free shipping. And for the same reason, repairs are carried out only in the workshop of the service center: correctly and according to technology, it can only be done at a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient so that you can be in time before and after work. Good service works both on weekends and on holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Age and experience of the company

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years, and it has managed to establish itself as an expert, people turn to it, write about it, recommend it. We know what we are talking about, since 98% of incoming devices in the SC are being restored.
We are trusted and transferred by other service centers for difficult cases.

How many masters by directions

If several engineers are always waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken over immediately.
2. You are handing over your Macbook to a Mac repair expert. He knows all the secrets of these devices

Technical literacy

If you ask a question, a specialist must answer it as accurately as possible.
So that you have an idea of ​​what exactly you need.
They will try to solve the problem. In most cases, the description tells you what happened and how to fix the problem.

Not all owners Mac computers know that there is a hardware test built into the system.

The diagnostic tool helps you identify problems with your drive, RAM, video card, or motherboard without a visit to the service center.

What Macs have this utility

On Mac computers manufactured before mid-2013, the diagnostic tool was called Apple Hardware Test.

Since mid 2013 Apple Hardware Test replaced with Apple Diagnostics , the utility requires a Wi-Fi or Ethernet connection to work.

When you need it

If the Mac begins to glitch for no reason, freezes, thinks for a long time without much work, gets very hot or does not turn on corny, this test should be carried out.

Checking the equipment will be useful in case of any suspicion of mechanical damage, for example, after a computer has been dropped or after a device gets wet.

How to run hardware diagnostics

Make sure your computer is within range of a familiar Wi-Fi network or connected via a cable. If using a laptop, connect it to the charger.

To run Apple Hardware Test or Apple Diagnostics, you need to:

1. Turn on / restart the Mac, while turning it on, hold down the button D on keyboard.

2. Select the required utility language.

3. Wait until the utility finishes (usually the process takes several minutes).

You will see the error code in the report (if any) and short description.

How to understand what the problem is

Error code "ADP000" indicates that there are no problems. You can restart your computer and work normally. Other codes indicate hardware problems.

The decoding of all codes and subsequent actions are detailed on the Apple website.

Why all this is needed

Attentive readers will notice that in most cases it is still recommended to visit the service center to solve the problem, and no one wants to poke around in an expensive Mac on their own.

Why then bother with diagnostics and determine the cause of the malfunction?

Firstly, problems can arise after an upgrade at home. For example, I set the bar random access memory, and she broke. There is no need to go to the service: I pulled out the memory, changed it to another.

Secondly, if any old port or connector is broken, you can simply not use it. For example, a failed Thunderbolt may require replacement motherboard, and this is a rather expensive repair. An older Mac user would rather find an alternative connection method.

Thirdly, when you go to the service center, you will be armed with the information of this test. So that repairmen do not try to rip off money for expensive repairs, it is better to know the cause of the breakdown.

⭐ Thanks to re: Store for the helpful information.

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If you have any unusual technical issues with your Mac, you can use Apple Diagnostics to find out and even fix them.

Apple Diagnostics will run several tests to identify problems not with the system, but with the device itself. It could be a broken port, a broken battery, display problems, and so on.

This program is essentially a reincarnation Apple programs Hardware Test. Apple diagnostics are for newer Macs, and 2013 and older models use the Apple Hardware Test. Old program displays more information and Diagnostics is more concise. However, both programs work the same and are great for identifying and solving problems with Mac parts.

Opening Apple Diagnostics on Mac is very simple - you just need to press a keyboard shortcut at startup. More on this in more detail.

How to open DiagnosticsApple on theMac

There may be many different messages about different problems. If you are unsure of what to do, you can contact Apple Support or a specialist.

Please note that Apple Diagnostics can not detect all problems, and in this case, all that remains is to immediately seek help from a specialist. Such problems include cases when the computer periodically does not start or, on the contrary, turns off by itself. Also, the program will not detect physical damage to the device, including damage from contact with liquids.

The Apple Diagnostics program is not perfect, but it is convenient to start with it solving any technical problems with Mac, iMac, MacBook, MacBook Pro and other models.

Launch DiagnosticsAppleacross Internet

You can also run Apple Diagnostics over the Internet by holding down the Option + D keys during startup. The process will take longer, and no more differences with the previous way no.

What to do with Diagnostic CodesApple?

If the program detects a problem, it will give you a code and a short description. For more information, check the code on the Apple Reference Codes site. There you will learn more details about your problem.

How else to solve technical problems

Apple Diagnostics is very useful, but it doesn't solve all problems. You can try the following:

• Run the Apple Diagnostics tests and repeat them several times if desired.
• Reset the system management controller.
• Contact Apple Support or a specialist.

Technical problems do not occur very often, and most of them can be solved. Many of these problems are even covered by a warranty, where repairs can be obtained free of charge.

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Before going to the service center with their Mac, any user can independently check their computer for problems. Perhaps, knowing what the problem is, the user will be able to carry out simple repairs on his own.

Since from Apple's instructions this case little sense - they send exclusively to the service center, then I have compiled my own guide to solving problems with Mac.

• If the computer was released after June 2013, then the checker is called "Apple Diagnostics"
• If the computer was manufactured before June 2013, the test program is called "Apple Hardware Functional Test"

Regardless of the name, the utilities work almost identically.

How do I run Apple Diagnostics?

Step 1. Disconnect all devices except the mouse, keyboard, network cable, and monitor.

Step 2. Turn off your computer.

Step 3. Turn on the computer and press the D button. Hold it until a special screen appears with a choice of language.

Step 4. Choose Russian and the check will start automatically. It does not last very long - 2-3 minutes.

If you do not start the usual diagnostics, then at boot press Option + D and the diagnostics will start using the Internet. For example, I had to do so, because I changed hard disks in MacBook a long time ago and, naturally, I no longer have a recovery partition. This picture can hang for 5 minutes. If it freezes, then restart your computer.

This is how the diagnostics look like on the MacBook Pro 2011. At the beginning, we find and select the line “Select Russian as the main language”:

After that we press "Test":

Apple error codes on MacBook

What else do you need to know?

The test does not always display errors. Here I have some problems with the SD slot, but the test did not reveal any errors. Extended testing may be required.

Many problems, especially with older models, can be solved on their own, but if you are not confident in your abilities, then take them to an Apple service center. How older model, the easier it is to disassemble it, which means it is easier to repair the required module.

If you begin to notice malfunctions in your Mac (for example, it began to freeze or reboot on its own), the first thing to do is to identify the cause of the malfunctioning.

In this case, you can immediately take the laptop to an Apple service center, if, of course, there is one nearby, or try to deal with the trouble yourself. Let's take a look at how to check your Mac at home.

Built-in Mac diagnostics

Malfunctions that can occur in the operation of a Mac can be grouped into two groups:

• software - caused by incorrect installation of the OS or additional software;
• hardware - consists in the failure of a certain laptop module (HDD, video card, RAM, etc.).

To fix a software failure, you just need to remove the software that led to it, or reinstall the system. Hardware problems, on the other hand, require a more rigorous approach, which consists in repairing or replacing a non-working element.

To detect hardware damage, Apple has equipped its computers with built-in diagnostics. Notebooks manufactured prior to June 2013 can be tested using the Apple Hardware Test (AHT) utility. On later Mac models, this app is called Apple Diagnostics. There is no fundamental difference between these programs, since they start and work in the same way. The only thing to consider is that to use Apple Diagnostics, you need to connect your PC to the Internet via wireless network or Ethernet.

Testing a Mac with AHT or Apple Diagnostics

Before starting the Mac diagnostics, you must disconnect all peripherals from the laptop (speakers, web-camera, printer, etc.), except for the optical pointing device, keyboard and network adapter... It will not be superfluous to connect a power source.

Further actions will be as follows:

The duration of the test depends on the configuration of the MacBook and averages 2-3 minutes. Mac diagnostic results can be seen in the corresponding window.

Error codes

If the Mac diagnostic program detects a problem with the hardware of the laptop, then you will see an error code, the reasons that caused it, and possible options solutions. The decryption of the received code can be found on the Internet in Russian by the link.

If the damage is serious and cannot be repaired by yourself, you should contact the nearest Apple Service Center. At the same time, trusting a MacBook with ordinary repair shops, albeit reliable, is not worth it, because the repair of Apple equipment requires a specific approach and the presence of special skills from the master.

If your MacBook is under warranty, you will need to contact Apple Support online with the error code. After that, the company's specialists will tell you what to do next and whether you need to contact the service center.