The type of communication is not available to the subscriber, which means. This type of communication is not available for the subscriber - what does this mean for Tele2 clients. How to know if I'm on the blacklist

People began to often hear a strange message in response to a call. What's this? Does MTS have communication problems? Many are already accustomed to messages about the unavailability of the called subscribers or about their number blocking. But the phrase about the inaccessibility of communication causes slight surprise.

« This kind communication is not available for the subscriber "on MTS - there is nothing terrible in this, but you will rarely hear such an answer. In this article we will look at how and under what conditions this phrase is pronounced - let's talk about the most common reasons.

Why, when you call MTS, they say that "this type of communication is not available" - this question worries many. It becomes unclear what the soulless autoinformer meant. In fact, this answer is not unusual - it is often pronounced as a result of some kind of network errors.

Cellular communication is a kind of organism, consisting of many elements. And if an error occurs in some module, subscribers can hear this phrase. The most interesting thing is that the phone of the called interlocutor at this moment can be turned on. In this case, you do not need to panic - just try to call later. Sometimes it happens that the error disappears in a matter of minutes, allowing you to contact the right interlocutor. But in general, the probability of encountering such an error and hearing the phrase "This type of communication is not available to the subscriber" is extremely small.

The phone works as a modem

Sometimes the phrase "This type of communication is not available for the subscriber" on MTS sounds when the called interlocutor uses his phone as a modem. In the vast majority of cases, when a call comes in, the Internet connection is interrupted so that both devices can establish a voice connection. But sometimes something goes wrong in the MTS network, and caller hears this tricky phrase from the autoinformer.

In order to contact the person, try to call later - it is quite possible that by that time he will have already interrupted the connection to the Internet.

The called subscriber is in roaming

If you are wondering why this type of communication is not available for an MTS subscriber, remember that a person may be in roaming. The situation seems to be quite normal. But if there are absolutely no funds on the account of your interlocutor, you will hear this message. Here you can act in two ways - top up a person's account or try to call later. By the way, the phrase presented in the review can be heard as a result network error on the side of another operator - in roaming (especially internationally) everything is possible.

Debt

In some cases, we hear the answer "This type of communication is not available for the subscriber" when the MTS subscriber has made a debt. Although most often we hear a notification about the blocking of the called number. Just try to contact this person later. or call him on another number (for example, home or work).

Broken SIM card

The notification "This type of communication is not available for the subscriber" can be sounded even when the called subscriber's SIM card fails - this does not happen often, but there is always a risk of breakage. In this case, you need to wait until the interlocutor notices a breakdown and takes action to replace the SIM card - this is done at MTS service offices. In general, the phrase is not always clear, otherwise it would not have raised so many questions. MTS would not hurt to make its service more informative and develop several phrases for certain cases. And many subscribers who have already heard such an answer from an autoinformer agree with this.

In this article I will tell you what it means "This type of communication is not available to the subscriber", what are the reasons for this phenomenon and how to fix it. For many of us mobile connection has long become an integral part of our life. Every day we call or receive calls, exchange SMS or MMS, just talk or solve many business issues. In this case, there are situations when calling a close or familiar person to us, we receive an automatic message that "This type of communication is not available for the subscriber." Assuming problems with the operation of our phone (or the quality of communication), we begin to check the balance of our account, reboot our phone and take many more chaotic steps aimed at solving the problem that has arisen. Next, I'll show you how to fix this problem.

What does it mean "This type of communication is not available for the subscriber" and what are the reasons for this message

Before considering the meaning of the message that the type of communication used is not available, you should, first of all, focus the reader's attention on the fact that communication problems are observed not with the caller, but with the one who do they call... The latter, as a rule, blocks the possibility of voice calls and receiving incoming calls from the operator, and the reasons for this may be as follows:


I think you understand what it is "This type of communication is not available to the subscriber" and when this message appears.

How to get through if this type of communication is not available for the subscriber?

So, if you received an automatic message that "this type of communication is not available for the subscriber," then most likely you are calling any of the numbers MTS subscriber(Mobile Tele Systems), which has been blocked (or has blocked) incoming calls for any reason. For other operators, usually, the message I am considering has a modified lexical form like "This number (or subscriber) is not serviced" (Megafon); "The number you dialed is temporarily blocked" (Beeline) and so on.

Step 1. First try wait a bit by calling back after a while. If this is a failure of the operator or just your subscriber is in the metro, where the signal level is weak, then, with a little waiting and endurance, you will be able to call the person you need.

Step 2. In the case of blocking a subscriber's number for financial reasons, the most simple option solutions to the problem will be replenishment of the mobile account of the person you are calling... It is possible that at the moment the latter is experiencing certain financial difficulties, and if you want to urgently call him on an important matter, it will be easier to simply replenish his mobile account. Today, operators allow you to do this without any problems, using both nearby terminals, and using SMS, online banking, and so on. Moreover, if your subscriber is in roaming and abroad, it is worth replenishing his account with a qualitatively larger amount than would be necessary for calls within the country.


Step 3. It is also worth trying alternative ways to get in touch with the subscriber. Use various internet messengers, email, SIM cards of other operators, calls to the mobiles of his family and friends, in a word, those methods that will help you contact the person you need. At the same time, by blocking incoming calls, operators often leave the possibility of receiving incoming SMS, so if you need to notify the subscriber about any event, you can try to send him an SMS message. In the best case, you can even receive a return SMS, since the charge for the latter, even in roaming, is not so high.

As a last resort, you can call hotline your operator, tell about the specifics of your problem and ask if the operator now has communication problems and what you should do in this situation.

If an error occurs when they call you

Well, if they cannot get through to you, receiving the aforementioned message "This type of communication is not available for the subscriber" then you should look at your account balance, and also make sure that you have not accidentally blocked your incoming calls (you can cancel the blocking by typing ## 002 on your phone keypad # or an alternative code that is relevant specifically for your device).

If you were blocked for financial reasons, you should apply with a passport and the amount necessary to pay off debts on the account to the nearest contact center of your mobile operator to fix the problem.


Conclusion

In the vast majority of cases, the user receives the message "This type of communication is not available for the subscriber" when calling to the MTS subscriber's number, which was previously blocked by the operator for financial reasons. To unblock the possibility of incoming calls to this number, it will be enough to pay off the financial debt at the specified mobile account, which will allow you to make and receive calls on this number in standard mode. It also does not hurt to check your device for accidental blocking of incoming calls - if this did happen, then use a special code to unblock the latter on your device.

This type of communication is not available to the subscriber, what does this mean on MTS? This question is often asked by users. In our material, we will consider the possible causes of this situation.

Now many operators block the number after the balance goes to minus values. So they encourage the client to replenish the account in order to continue using mobile services.

MTS is one of the operators that actively practices phone blocking. If the balance goes to minus values, then in addition to outgoing calls, incoming calls will also be subject to restrictions. To start actively using the operator's services again, you need to replenish your account to the desired value.

What does this type of communication mean is not available for an MTS subscriber? This information demonstrates that the subscriber you are trying to call cannot use communication services for some reason, which is why some restrictive measures are applied to incoming calls. We'll have to contact him on another phone or channel.

Why is this type of communication unavailable for an MTS subscriber?

There are many reasons for this situation:

  1. The client's balance went into negative values, and the operator temporarily restricted the use of mobile services.
  2. There has been a breakdown.
  3. The SIM card has broken.
  4. The subscriber independently requested a temporary blocking of the number.
  5. It is found along with poor signal reception.

This type of communication is not available for an MTS subscriber - what to do?

You understand why they say this type of communication is not available for an MTS subscriber. But what should you do when such a situation arises? If you cannot get through, then you should make a call to another number, or write in social networks.

If friends or relatives cannot call you due to restrictions in the provision of services, then you must first check the balance. It probably went into negative values, and the operator blocked the number.

You can top up your balance in different ways:

  • At the nearest terminal.
  • At the ATM.
  • Through the Internet banking system.
  • Through third party services.
  • From an electronic wallet.
  • From a bank card on the operator's website.

Network failure is one of possible reasons lock your phone. You need:

  1. Contact the contact center at 0890.
  2. Report a problem that has arisen.
  3. The specialists will check the functioning of the network and forward the information to the technical service.
  4. The company's employees will eliminate the failure in a short time.

Perhaps you are in an area with poor network coverage, for example, in a forest, on a highway, or on the shore of a body of water. After returning to the city, communication should be fully restored.

SIM card breakage could occur. What should be done in this case?

  • Contact the contact center and report the problem.
  • Employees will offer to go to the nearest office for an exchange.
  • Find a suitable salon and visit it in person.
  • The specialists will issue a new SIM card and copy the old number to it.

In case of voluntary blocking, the subscriber just needs to send a request to disable it. Within a few minutes, it will reappear on the network.

Disconnected phone

The banal disconnection of the phone cannot be ruled out. After turning on the device, the subscriber will return to the network and will be able to receive calls from other clients again.

This type of communication is not available for an MTS subscriber - how to get through?

It is worth mentioning one more reason - the discrepancy between the standards. For example, you make a call on a 4G network, and only 2G is currently available for the client, since he is located outside the city.

What to do in such a situation? In the settings of the device, set the priority for 2G networks. In this case, the call will be made using the legacy standard and the customer will be able to receive the call.

Crossing borders

You figured out how to understand this type of communication is not available for an MTS subscriber. When moving in the area covered by the towers of foreign companies, communication may be unstable. Networks are superimposed on each other, the phone often automatically switches between them.

For this reason, in border areas, communication can be cut off, it is often impossible to get through to the subscriber. One of the ways to solve this problem is to connect roaming. Do not forget to top up your account in order to fully enjoy this service.

Do you receive SMS?

Do you receive SMS when blocking a number? Yes, the client is able to receive the message, but will not be able to respond to it. If you want to urgently transfer important information, then write SMS and send it to the subscriber's number.

Algorithm of actions when a problem occurs

Close people can't get through to you? If this situation arises, proceed as follows:

  1. Check your phone balance initially.
  2. If it is negative, then fund your account.
  3. Is there enough money to use the services? Then check the serviceability of the SIM card.
  4. Check the signal reception.
  5. If you could not find the cause of the problem, then contact the operator and talk to him.

What to do if this type of communication is not available for an MTS subscriber? Let's consider the common causes of the presented problem, what it may be related to and what it means.

It is not customary to realize that even in the 21st century you can not get through to someone. As a rule, this happens at the most inopportune moment, when communication is vital. Don't be discouraged, there are troubleshooting and connectivity options that you can influence. Although more often, you just have to wait for the connection to be restored.

Let's analyze the main reasons for the inability to get through to the right person... Usually the phrase sounds if the service is not provided to the subscriber for some reason. There are many of them, this type of communication is not available for the subscriber on the mts - this means that the subscriber has problems, less often the operator. Although the company tries to maintain its image and not allow errors in communication in the presence of such extensive competition.

Why this type of communication is not available for an MTS subscriber

Reasons for dubbing the operator of such a phrase:

  1. The negative balance of the subscriber you are calling causes the disconnection of not only outgoing calls, but also incoming ones.
  2. The called subscriber has blocked his number.
  3. Breakdown of equipment provided by MTS.
  4. The SIM card is damaged.
  5. It is difficult to catch the signal.

What to do if you urgently need to talk, and they say in the phone that it is impossible to connect?

What to do if this type of communication is not available for the subscriber

Let's analyze each reason separately and the method of dialing.

Debt on the balance sheet

In many packages, you need to pay for incoming calls. And if there is debt on the balance sheet, then the connection will be disconnected. Although there are tariffs that do not require payment of incoming calls. If a debt is generated, and the number is not used, then you should check the costs by taking a printout or registering on the MTS website. This is necessary to exclude fraud. To get through, you need to replenish the account of the called subscriber or pay in full for the month (if tariff plan provides monthly billing).

Number blocked

Blocking usually occurs with the knowledge of the owner or without his consent. When going abroad, many people deliberately block calls so as not to overpay for roaming charges. The company blocks the number in the event that there is a large debt on it, and this does not happen spontaneously, a warning SMS is sent, and then disconnection within a day. To get in touch with a blocked number, you can send him an SMS. It is important to know if SMS is coming. If the number is in roaming and deliberately blocked, the SMS will reach, unlike the blocking for debt.

Network failure

Occasionally, accidents or repairs to lines and towers occur. Failures of this kind are quickly dealt with. If the balance is sufficient and there are no blockages, then there is a high probability of the company's fault. Information about repair work will be provided by calling 0890 and you should be patient and wait for the connection to appear.

Malfunctions in the SIM card will cause such a phrase of the operator, even with a positive balance. If you cannot get through to the subscriber, try to inform him about a possible problem. You can change the card free of charge at any branch.

Phone disconnected

Calling a subscriber with a disconnected phone, they say that he is out of the network. When the function “They called me” is activated, the interlocutor will receive an SMS that you dialed him, and you will receive an SMS that the called number is already available. You can leave an SMS, the person will see it when the phone is turned on. Or wait for a connection.

Bad signal

If you have poor or uncertain signal reception or communication problems, or when you call they say that services are unavailable, then you need to look at the coverage map. The connection can be lost when the balance is replenished and services paid. Bad signal observed if:

  • the region is remote and uses 2G communication;
  • the number is located in the border area. In this case, there may be a deterioration in communication next to the action of foreign operators, even without crossing the border. In such cases, it is better to use roaming;
  • you are using an LTE 4G-USIM card, and you are trying to establish communication with subscribers without this card. Try to call him back in 2G mode.

How to get through if this type of communication is not available for an MTS subscriber

The article above describes why they say this type of communication is not available for an MTS subscriber when trying to call a person and what to do if you urgently need to talk, but there are no other options.

It happens that a person himself can correct, change and call, but there are events that are beyond his control. It remains only to wait for the reaction of the service company, or the called subscriber.

It is possible that the called subscriber simply does not want to talk to anyone and is hiding. Let him flow back into work and day to day for a couple of days. Let's not forget that face-to-face communication is always better and more effective than telephone communication. Whenever possible, priority should be given to live communication with living people.

05.07.2018

The message "This type of communication is not available for the subscriber" is sometimes heard when trying to call a person using the communication services of the MTS network.

Roaming tariff

When the state of the account is close to zero, the receiving of incoming calls by the called subscriber is suspended. Send this person an SMS - receiving SMS, unlike calls, is free when traveling across Russia.

A small "plus" on the account of a few rubles can allow the roamer to send at least one SMS. Thus, you will be answered, even if you do without calls.

"Leaving a minus" and unwillingness to pay further

The subscriber may have a tariff with a monthly fee, for which he temporarily does not pay or does not want to use, since more attractive tariffs appeared without it, and forgot to change the tariff on the number. Blocking incoming communication for an expired "subscriber" withdrawn automatically when the tariff is changed to another and the debt is paid.

If the debt on the account is small, you can transfer several tens of rubles to a person on his number, but you do not know anything about the state of his account, which means that if the number does not leave the “minus” number, you will still not get through.

Tariff not for calls

Cellular companies annually issue purely "modem" tariffs, offers from the series " smart House"(SIM-cards for alarms, video surveillance and other security systems) with cheap internet traffic and / or SMS / MMS messages not provided for making calls.

Perhaps the person decided not to throw away the SIM card, but to change the tariff and move it to the secret police switchboard or video cameras in order to know about the fact of an attack on a home or work facility - and he bought himself another SIM card with a more universal tariff, forgetting to tell you another number.

Self-blocking number

Subscriber, going on a trip within the country or even abroad, can block incoming calls. This is done to save on roaming charges - why pay for rerouting calls through the switch in your region, when it’s easier to buy a SIM card from a local operator, but you still don’t want to throw away your “home” number.

Call blocking is also done when the mobile phone is lost or stolen. Until the person himself unblocks his number, you will not be able to get through to him.

Mobile is disabled

When the phone is disconnected, MTS usually displays a message from the system: "The subscriber's device is turned off or is in the network coverage area." It happens in the overwhelming in most cases- but the operator can report exactly about the inaccessibility of incoming calls, and not about the de-energization of the mobile phone and / or its exit from the receiving area.

The SIM card is in the modem or router

USB tethering or 4G / Wi-Fi router, most of which also there is no way to commit and accept voice calls, easily calculated by the operator, at least by IMEI. Submit SMS subscriber or try to contact him through social networks and instant messengers.

Bad signal

Despite the seemingly almost ideal (according to the map) coverage by at least 2G generation of all settlements where at least a hundred people live (unless it is some sparsely populated farm too far from the nearest village, or a polar station), signal may get worse so much so that the nearest base station cannot start a stable voice communication session with the subscriber terminal.

Going into the basement, to a metro station, to some hangar or garage, a person will see that his mobile phone is reporting an insufficient communication signal (1 sector out of several), and, of course, will hasten to move to more open space to call.

There are times when it was possible to get through, but the conversation can interrupt at any moment, and "MTS" will inform about the unavailability of communication or about the interruption of the conversation either immediately or upon a repeated call.

Cellular operator problems

In case of local or total failures in the operation of MTS, you can also hear a message about the inaccessibility of incoming communications. It often happens when subscribers of, say, Beeline or MegaFon can call an MTS subscriber, but their “own” subscribers cannot. Wait a few minutes, hours or even a day - MTS employees will fix the problem.

If the problem persists, call the MTS internal number - 0890 and fill out a request to solve the problem of dialing the right person. In some cases, you need to contact to the nearest central office"MTS" in your city (dealers, retailers, where you or the called subscriber bought a SIM card, will not solve this problem!)