The dvd drive is not displayed in windows 7. Solving the problem when the computer does not see the drive. System or software crashes
Sooner or later, this can happen even with very reliable equipment due to software reasons or damage to the optical drive... The following are basic steps to take when your drive is not reading disk drives on your Windows 7 computer.
Reading problems
It is simply not possible to list all the potential causes that influenced the occurrence of this problem within the framework of one instruction. Problems are identified different ways for example, DVDs can be read normally but CDs cannot.
Often, the device spins the "mirrored" storage medium for a long time, which the user can hear well, but Windows 7 is not able to read the contents of the "blank". At the same time, licensed discs can be played successfully.
Malfunctions in the device itself
First, you need to make sure that the drive is in good working order, since all mechanical devices are prone to trivial wear during their operation, which is why the information recorded on some types of disks can no longer be read.
The main signs of a malfunctioning optical drive are:
In addition, it is imperative to check the reliability of all wire connections: loops, power wires, etc.
If the owner stationary computer has identified any of the 3 above signs, then sometimes it is easier for him to simply purchase a new device, since their cost now rarely exceeds 1 thousand rubles.
However, installing this component in a laptop is not so easy, so it is recommended to simply use the option to connect an external floppy drive via the USB port.
If the user is more accustomed to relying on himself, then with the proper patience and accuracy, you can open the equipment to clean the lens from contamination. Very often, such a simple procedure immediately brings the defective drive back to life, and it works properly again for a long time. 
Software problems
The main symptoms include the following:
- The drive stopped seeing the media immediately after the Windows 7 reinstallation procedure;
- The problems manifested themselves immediately after installing the application. This usually happens due to utilities specifically designed for working with disks, such as Daemon tools, Nero, etc.
- The problem arose due to an upgrade of the drivers by the system or after installing them on their own.
To be absolutely sure that the negative consequences are related to the software, and not to defects in the drive, it is recommended to use a bootable DVD with Windows distribution 7. If the PC can start normally from it, then the drive is definitely in perfect order.
To this end, the following steps must be taken:
Then you can start troubleshooting software problems. If you suspect a specific application, you must completely remove it and install its analogue, or simply rollback the "Seven" to the restore point.
If you experience problems due to a recent driver installation, follow these simple steps:
If there are virtual drives in the manager, it is recommended to remove them and restart the PC. Often, this simple procedure will already solve the problem.
When none of the above has led to success, you can resort to using specialized software. A utility from Microsoft has proven itself very well in solving such complexities.
It is available on the official resource of the company, from where you should copy the application for the “Seven” modification (home, maximum) functioning in the PC and with a suitable bit rate.
After you have saved the distribution kit of the utility in the computer's memory, you will need to run the following actions:
How often did you have a situation when you urgently needed to look at the disk on the computer, and the drive for some reason began to "riot" and refused to start? What to do in this situation? Buy a new one urgently? No need to rush! You need to try to solve this problem yourself, and this article will show you how to do it. There are two types of problems, why the drive does not see the disk.
Hardware problems
These include the following types of damage:
Software problems
If even after checking the hardware the drive refuses to work, then the reasons why disks cannot be read , should be looked for in software ... There may be several of them:
Programs used to repair the drive
If all of the above actions did not bring the desired results, you should contact special programs... These utilities will help you determine what is the reason why the CD-ROM / DVD-ROM cannot read SD. For this, the most commonly used Microsoft Fixit, Unstoppable Copier, Recuva, Bad Copy, and PhotoRec... Their principle of operation is approximately the same, we will dwell on Microsoft Fixit in more detail.
If none of the options proposed in this article helped, then there is no choice but to entrust the repair of a "capricious" drive to a specialist.
Use the steps in this section to troubleshoot CD and DVD drive problems while reading data from discs.
Preliminary remarks
Can the drive read some types of discs without reading other types? If the drive cannot read store-bought discs (made by the recording company or software vendor), skip this section and go to the troubleshooting steps in Step 1.
If the drive cannot read discs that you burned on a different computer, see the following information:
First, make sure that the discs play normally on the computer on which they were recorded. If the disc cannot be played on that computer, there is a problem with the disc or the recording capability of another computer.
Make sure the disc type is compatible with both computers - which the disc is burned on and played back on (CD-R, DVD + R, etc ...). See Disc format and disc compatibility information.
Make sure to end the recording session after finishing burning the disc. To do this, refer to the Help for the program that was used to burn the disc.
Try to burn the disc at a lower speed. Even if the disc is capable of 16x recording speed, other drives may have different specifications and will not be able to play it. Try writing a disc at 4x before trying it on another computer.
Try three different brands of discs before troubleshooting your drive.
If you have completed all of the above checks and the drive is still unable to read data from discs written on another computer, go to Step 5: Reinstall the drive in Device Manager.
For more information on specific steps, click on the heading or the adjacent (+) node to expand the detailed window.
Step 1: Checking for a floppy drive in Device Manager
If Windows does not respond when inserting the disc, the drive may not be recognized Windows system... Follow these steps to determine if the CD / DVD drive is recognized in Device Manager.
Step 2: Make sure AutoPlay is enabled
If AutoPlay is set to take no action when a disc is inserted into the drive, or AutoPlay is not enabled, nothing happens when a disc is inserted into the drive. Even if you want to open the contents of discs in Windows Explorer or other software, follow the steps below to make sure AutoPlay is turned on. This will allow you to more efficiently complete the following suggested steps:
Step 3: Checking the disks
The most common cause of errors in CD / DVD drives is damaged or defective discs. Plastic discs are easily scratched and data can be lost if the disc is left in the sun for a while. Discs damaged by sunlight are not suitable for further use. If the disc is scratched, try cleaning or repairing it. Cheap disc recovery kits are available at most consumer electronics stores.
Attention!When using a disc recovery kit, allow more drying time than indicated by the manufacturer. If the liquid from the disc recovery kit does not dry completely, it may come off the disc when spun. This can damage the optical components of the drive and cause more serious problems.
Follow these steps to determine if you need to pay extra attention to disks:
If the AutoPlay window opens, the drive is capable of reading data from the disc. The data on the disks may be corrupted, but the reported result indicates that the drive can read data from the disk.
If nothing happens or the computer stops responding, the laser module cannot read the initial settings from the disk. Press the eject button to eject the disc and unlock the computer.
Set aside discs that cannot be opened.
If all the disks are working, it means that the drive can read the setup data from the disks and is in good working order. Damaged data, scratches, or stains on discs are preventing the disc from being readable. Repair or replace damaged drives.
If the discs cannot be read on another computer, they are likely damaged.
If the discs are readable on a different computer, continue with these steps to find and fix the problem.
Insert a program CD (such as a game or business application) into your CD or DVD drive and check what happens.
Try installing other software CDs to get a better understanding of how the floppy drive works. Check at least three other software discs in the same way. Use discs in good condition or discs that work in other drives. Pay attention to what is happening.
Repeat these steps using CDs and DVDs with recorded music (if your computer has a DVD drive). Use discs of different brands and contents. This will help identify a problem with certain disc formats.
After checking several types of disks, try opening the failed disks on another computer and see if data is being read from them.
Hello, friends. I decided to write an article on the topic: the computer does not see the windows 7 dvd drive. The tips written below are also relevant for other versions of Windows.
Nowadays probably very few people use CD, DVD drives, but even if there is a breakdown, do not rush to order a new drive. There are many reasons why it stops working. If the breakdown is in the drive, then you can solve the problem, knowing some secrets. I must say right away that the drive is not always the main problem. Further, you will learn about the main breakdowns and how to fix them. Also at the end of the article there is a video with another solution to the problem.
Features of the problem
Try to identify the nature of the breakdown. Let's start by checking the disks. We take the disks and try to start, if some of them start, then we start looking for faults in the technical part. There is also a moment if in the process of work operating system if a failure occurs, then the disks are not read at all. The same fate will affect the recording of discs.
How to solve the problem programmatically Think about what programs were recently installed on your PC. Perhaps they played games. Sometimes, during installation, they randomly install "their" virtual disks, as a result they conflict from here and there are problems with the DVD drive. Another popular reason for the "breakdown" is the Alcohol or Daemon Tools programs - as you understand, they are needed for the installation of these very virtual disks... All this can affect the operation of the drive.
How can you check everything?
The answer is simple: uninstall the programs listed above and try starting the floppy drive. If everything is up and running, then the answer is obvious. If you haven't noticed the changes, you'll have to dig further. Another popular problem is driver glitches. In this case, use the "Device Manager". Go to "Control Panel -> System" or those who are used to working with the keyboard, click "Win + Pause", then select "Device Manager" on the left side.
If we remove the above software and open the device manager, we can still see the virtual drives installed by the programs we mentioned above. You need to watch them in the "DVD and CD-ROM drives" branch. Now let's use right click mouse, menu and delete them. Then restart your computer. See if there have been any changes.
What other actions can you take? We list below:
- click the "View" menu, select "Show hidden devices";
- find the “SPTD” driver in the device tree (it is located in the “Non-self-configurable device drivers” section);
Have a positive result? If not, let's move on. Find among the 2 or 4 channels of the controller in the IDEATA / ATAPI controllers section the one to which the DVD drive is connected. As a rule, each such channel has a different name. Open each channel in turn and look at the "Device Type".
What we're looking for is an ATAPI CD-ROM drive. What to do next? We need to look at the “Activate DMA” birdie. If it is, then remove it, if not, then put it on. Then reboot, look at the total. When everything started working fine with the disabled option, check the box and reboot again. Leave the working version. For the best, the "Enable DMA" function should be enabled. Sometimes this condition is considered the only possible one when Windows 7 is installed.
How else can you customize the drive?
Go to device manager, open the DVD drive there. Further, as in the picture, select your drive, press "Properties" and go to the "DVD Region" tab, see what region is indicated here. If the region is "Not selected", then we leave it as it is, we do not change anything. If your region is not shown, then set your own. Please note that you can only change the region 5 times. Try to additionally change "Not selected" to any other region. A flashing will help to return everything back.
What to do next if there were no problems with the hardware?
- The first thing we look at is the train. Maybe you recently did something in the PC and could damage it. Replace it - maybe you have a spare, or you can take one of your friends for a substitution to check, or buy a new one. Next, look at the power plug.
- Open the tray, blow (as far as possible) the inside of the drive. What is it for? During operation, the DVD drive is covered with dust, this directly affects the operation of the laser. If there is a layer of dust on it, respectively, the discs will not be read or will be, but selectively.
- If you have come across the repair of any equipment before, then you can use this advice. Disassemble the actuator carefully, soak the ear stick in alcohol and clean the laser eye with it.
- For those who are not good at repair. Not everyone can properly disassemble and assemble a DVD drive. Tip: Use a cleaning disc with brushes. If the drive recognizes the disc, it will rotate it and the brushes will remove dust from the laser.
- The second option is to flash the drive. Try to find the firmware on the manufacturer's portal, download and follow the instructions for correct installation.
Also watch the video, it contains another solution to the problem.
